Disability Services Townsville

Contact Disability Services in Townsville

Happy Kids with Disabilities in Preschool — Disability Services in Cairns, QLD

Tammy Pierce – Client Services Manager

Tammy brings to Point Care a wealth of experience in the Community Services sector, with over 5 years of dedicated service in roles ranging from case manager to middle management. At Point Care, she is responsible for overseeing internal and external teams, acting as primary contact for clients in the region, analysing client’s feedback, onboarding new clients and, ensuring that our operations align with our core values of integrity, innovation, and excellence.

Before joining Point Care, Tammy excelled in various capacities within the Community Services Sector such as Aged Care, Homelessness and Disability. Where she developed a strong background in a client cantered care approach, regulatory compliance, and leadership skills. Her expertise in trauma informed care combined with a proactive approach to problem solving and capacity building, has been instrumental in driving her success.

Tammy holds an Undergraduate in Creative Arts and Health from the University of Tasmania, supplemented by an Advanced Diploma in Community Services Sector Management as well as completing short courses in Dementia, Traumatic Brain Injury, Case Management and At Home Health Assessment

Tammy’s vision for Point Care revolves around enhancing our risk management framework to not only protect but also propel our company forward in innovative practices, organisational growth and providing high quality client care. She is committed to fostering a culture of continuous improvement, where risk awareness is integrated into every aspect of our operations.

“Empathy is the starting point for creating a community and taking action. It’s the impetus for creating change.”
Max Carver
“You don’t have to see the whole staircase, just take the first step.”
Martin Luther King, Jr, civil rights leader

Michelle Hoult

Michelle Hoult — Client Relationship Officer (Northern)

Michelle brings a variety of experience to Point Care andthe Community Services sector, with over 5 years of dedicated service and relationship management experience. At Point Care, she is responsible for developing and nurturing relationships with current clients and stakeholders, and seeking new opportunities for continued growth within Point Care. Michelle is responsible for the regions of North and Far North of Queensland, serving Gladstone to Cairns.

Before joining Point Care, Michelle worked in the Security Industry, within her families business which focused on Lone Worker safety. Her primary role was sales and relationship management. Before this Michelle enjoyed her position as a Primary School teacher, and also served over 8 years in the Royal Australian Navy. Michelle finds great satisfaction in helping others and she strives to provide timely, quality services to meet the unique needs of each client.

Michelle holds an Undergraduate in Bachelor of Education from the University of Tasmania, she is currently studying a Master of Guidance and Counselling through James Cook University. Michelle also holds a Cert IV in Alcohol and Other Drugs (AOD).

Michelle has a vision for Point Care to become known as the provider of choice for those seeking integrity, quality care and a “can do” attitude. Michelle is committed to the growth of Point Care, where the brand is instantly recognisable and the reputation is known for great service providing timely, quality care.

“A true sign of intelligence is not knowledge but imagination.”
~ Albert Einstein

NDIS Providers in Townsville Caring For All Ages & Disabilities

At Point Care, we proudly offer a wide variety of disability services throughout Townsville including community nursing, assistance with finding accommodation and help getting involved in community activities. Our mission is to help people living with disabilities and mental health conditions to live independently and achieve their goals.


We’re NDIS providers Townsville locals rely on, and believe that everyone has the right to live a fulfilling life and we are committed to helping our clients to realise their dreams. That’s why we are dedicated to providing tailored support programs to meet the needs of our clients—no matter their age, disability or mental health condition.


Get in touch with our friendly team today on 1800 288 622 to find out more about our disability support services.

Mother Embracing Her Child — Disability Services In Townsville, QLD
Young Girl and Care Worker Giving Thumbs Up — Disability Services In Townsville, QLD

We Offer A Range Of Disability Support Services Throughout Townsville

From ANZAC Memorial Park and Reef Headquarters Aquarium to Townsville Railway Station and everywhere else far and wide—we provide disability services throughout Townsville. We can help you or a loved one get involved in group activities, develop daily living skills and much more. Our services include:
We’re also registered NDIS providers and can help you to find out more about which support services are available to you. Speak with us today! Contact our Townsville Disability Support team on 1800 288 622 to find out more!

Learn More About Our Townsville Disability Support Options:

Disabled Woman Playing Board Game — Disability Services In Townsville, QLD

Assistance With Finding Accommodation

We assist people with disabilities to find housing that meets their needs and requirements in Townsville. Count on us to help you to find a property that is perfect for you.

Looking for specifically designed disability travel assistance? We can help! Our team will help you find the perfect travel option to suit your needs—whether in Townsville or further afield.

Our community nurses in Townsville can help those living with disabilities with a wide range of tasks including personal care, medication management and assisting complex health needs.

If you or a loved one needs help with developing skills to live independently in Townsville, we’re here for you. We offer individual and group coaching services and can help you to learn how to cook, use public transport, manage money and more.

We want to help disabled people in Townsville live independent and fulfilling lives. We can teach you or your loved ones the skills needed to complete a range of household tasks including gardening and buying groceries.

Whether you’d like to learn a new hobby or want to engage more with your community—we can provide you with the support you need. We offer group and centre-based activities in Townsville that can help you make friends and achieve your goals.

Our caring team is here to help our clients in Townsville live their best lives and enjoy their hobbies. Whether you or a family member likes playing basketball, going to the library or otherwise—we can provide the needed support and encouragement.

Need a safe, accessible and well-staffed place to stay for a day or two? We can help! We assist people living with disabilities to find short and medium-term accommodation in Townsville.

We understand that everyday tasks can be a challenge. That’s why we’re available 24/7 to help with support services like administering medication, cooking meals, doing the laundry and more. With our assistance, you can maintain your independence.

NDIS Support Coordination services help people with disabilities navigate and access the support and services they need to achieve their goals. Our aim is to empower individuals to live their best life by providing any necessary support and guidance.

We can provide NDIS-approved counselling services for individuals with disabilities, helping them improve their mental and emotional well-being and achieve their goals. Services include individual therapy, group therapy, and support for families and caregivers.

Our team can assist people living with disabilities complete daily household tasks they’re unable to do independently in a shared living environment.

We offer NDIS gardening and yard maintenance services to help clients maintain a safe and beautiful outdoor living space. Our services include lawn mowing & care, pruning, planting, general gardening plus more!

Psychosocial recovery coaching is a form of support for individuals recovering from mental health or substance use disorders. It helps participants set and achieve goals, build support networks, and develop healthy coping strategies.

Contact Us Today To Learn More About Our NDIS Services In Townsville

Our NDIS disability services are tailored to meet the unique needs of each individual. With our compassionate and experienced team, you or your loved one can achieve their goals and live a fulfilling life.

Get in touch with our friendly team today on 1800 288 622 or fill out our contact form to find out more!

SDA Vacancies

At Point Care, we understand every individual is unique and has different needs and requirements when it comes to housing. We offer a range of special disability accommodation (SDA) options to suit those needs. Explore our current vacancies or contact us to arrange a consultation.

Frequently Asked Questions

An NDIS plan is a document that outlines the support and assistance an individual with a disability needs to achieve their goals. The NDIS planning process ensures that each person’s individual needs are taken into account to create a bespoke plan that will provide them with the best possible chance of achieving their desired outcomes. If you’d like to learn more about how we can assist with creating an NDIS Plan for you or a loved one, contact us today to speak with a friendly member of our staff!

Person centred-care is an approach to health and social care that focuses on the individual’s needs and preferences. This type of care emphasises the importance of communication, empathy and mutual respect between care providers and those receiving care.

At Point Care, we provide a comprehensive range of disability services in Townsville designed to meet the varied needs of individuals with disabilities. Our services encompass personal care, community participation, capacity building and support coordination. Whether it involves support with daily activities, fostering social engagement or aiding in developing new skills, our team works closely with each individual to tailor support that suits their needs and aspirations.

Yes, we are registered NDIS providers in Townsville. This registration underscores our commitment to delivering person-centred services that comply with the guidelines. Being a registered provider means we can assist NDIS participants in accessing a wide range of support services funded under their NDIS plans, aiming to provide the tailored assistance they need to lead fulfilling lives.

Accessing our disability support services in Townsville is straightforward. If you are an NDIS participant, you can start by including our services in your NDIS plan. Once you have a plan in place, simply contact us to discuss your needs and we will work with you to develop a personalised support plan. If you are not yet an NDIS participant or are awaiting plan approval, we can guide you through the NDIS process and provide information on how to access interim support services if needed.

Absolutely. One of our services in Townsville includes assisting individuals with disabilities in finding suitable accommodation that meets their unique needs. We understand the importance of living in a supportive, accessible and comfortable environment. Our team works closely with clients, families and housing providers to identify accommodation options that align with the individual’s preferences, support requirements and lifestyle choices. From shared independent living to more individualised arrangements, we’re here to provide suitable housing solutions.

At Point Care, we understand the significance of offering support that considers the distinct needs of each individual with disabilities or mental health conditions. Our method of customising support programs typically involves a detailed assessment, aiming to grasp the individual’s goals, preferences, abilities and obstacles. We aim to engage thoughtfully with the individuals with disabilities, alongside their family and other support networks, to create a plan that might address their particular requirements. This plan is regularly reviewed and modified, with the aim of keeping it responsive to evolving needs and aspirations.

Get in Touch

Monday – Friday 08:30 am – 5:00 pm
Saturday – Sunday: 10:00 am – 2:00 pm (telephone support only)