Point Care is a Registered NDIS Provider offering a wide range of Disability Services & Support across QLD
Contact Disability Services in Mackay
Michelle brings a variety of experience to Point Care andthe Community Services sector, with over 5 years of dedicated service and relationship management experience. At Point Care, she is responsible for developing and nurturing relationships with current clients and stakeholders, and seeking new opportunities for continued growth within Point Care. Michelle is responsible for the regions of North and Far North of Queensland, serving Gladstone to Cairns.
Before joining Point Care, Michelle worked in the Security Industry, within her families business which focused on Lone Worker safety. Her primary role was sales and relationship management. Before this Michelle enjoyed her position as a Primary School teacher, and also served over 8 years in the Royal Australian Navy. Michelle finds great satisfaction in helping others and she strives to provide timely, quality services to meet the unique needs of each client.
Michelle holds an Undergraduate in Bachelor of Education from the University of Tasmania, she is currently studying a Master of Guidance and Counselling through James Cook University. Michelle also holds a Cert IV in Alcohol and Other Drugs (AOD).
Michelle has a vision for Point Care to become known as the provider of choice for those seeking integrity, quality care and a “can do” attitude. Michelle is committed to the growth of Point Care, where the brand is instantly recognisable and the reputation is known for great service providing timely, quality care.
“A true sign of intelligence is not knowledge but imagination.”
~ Albert Einstein
We aim to offer services that meet the immediate needs of people with disabilities and contribute to their well-being and personal growth. Our approach focuses on physical and mental support to help you or your loved one live independently.
In addition to our core services, we also emphasise the importance of social inclusion and community participation. We encourage you to participate in group activities, social events and other programs that foster connections. Our team is here to support these endeavours, providing the necessary resources and encouragement to help you or your family members engage in the community.
At Point Care, we believe that every individual deserves the opportunity to live with dignity. We are committed to being more than just a service provider—we aim to be a partner in your journey. Whether you need assistance with daily living, navigating NDIS processes or finding community activities, our team is ready to help you every step of the way. Get in touch with our team today for more information.
As registered NDIS providers, we can also assist you with learning more about what kind of support is available for you. Contact our Mackay Disability Support team on 1800 288 622 to find out more!
Are you looking for registered NDIS providers in Mackay? At Point Care, we are here to address your needs. We focus on:
If you or someone you know requires disability services in Mackay, contact us today to discuss how we can support you. Whether you want to learn more about Supported Independent Living or NDIS in Mackay, we are here to help.
Looking for some assistance getting out and about without having to worry about accessibility? We’re here to make your life a whole lot easier! We help people with disabilities find the best travel options available in Mackay, so you can relax and enjoy your trip.
If you’re living with a disability in Mackay, our community nurses can help make your life easier. We can assist you with tasks like personal care, medications and managing your health needs.
Our coaches offer individual or group coaching in Mackay to help our clients learn the skills they need to live independently. Whether you need help with cooking, cleaning or developing social skills—we can tailor a program to meet your specific needs.
We provide support and guidance for disabled people in Mackay who want to learn the skills they need to carry out everyday household tasks. This can include things like doing the laundry, cooking or going out to buy groceries.
If you’re looking for assistance with developing life skills or want to pick up a new hobby—we can provide you with the resources and support you need. Our group and centre-based activities in Mackay can help you achieve your goals.
Our team is passionate about helping our clients get the most out of their lives in Mackay. We offer care and support that helps them participate in the activities they love—whether that’s playing basketball or going to the library.
Looking for a safe, accessible and convenient place to stay in an emergency? We’ve got you covered! We assist people living with disabilities to find well-staffed short and medium-term accommodation in Mackay.
We’re available 24/7 and provide individuals living independently with a disability in Mackay with support services. Whether you need assistance with preparing meals, administering medications or arranging transport—we’re here to help.
Whether you or a loved one is living with a disability in Mackay, our caring team is here to help. Our disability services includes helping people develop life skills, community nursing and more.
We’re always looking for people who would like to help those living with disabilities in Mackay. If you have a caring nature and some free time, we’d love to have you on our team!
At Point Care, we understand every individual is unique and has different needs and requirements when it comes to housing. We offer a range of special disability accommodation (SDA) options to suit those needs. Explore our current vacancies or contact us to arrange a consultation.
You can use your NDIS funds to pay for a range of supports and services that will help you achieve your goals. These can include things like:
If you’d like to learn more about the best way to use the NDIS funding for yourself or a loved one, contact us today to speak to one of our Disability Support staff!
We offer a comprehensive range of disability support services in Mackay tailored to meet the diverse needs of individuals with disabilities. Our services include shared living arrangements, assistance with daily tasks, NDIS support coordination and community participation. We can also provide assistance with travel arrangements, group-based activities and community nursing. Our team is dedicated to offering personalised and flexible support that aligns with your goals and preferences.
Yes, we are registered NDIS providers in Mackay. We are committed to supporting people with disabilities by offering a variety of services that are aligned with NDIS plans. Our team works closely with participants to understand their unique needs and goals. As a provider of NDIS in Mackay, we strive to help you receive suitable support.
Accessing our disability services in Mackay begins with an initial consultation. You can contact us via phone or email to schedule a meeting with one of our disability support staff. During this consultation, we’ll discuss your specific needs and how we can support you through our services. We can also assist with the paperwork and guide you through the process of accessing our services.
Yes. We understand the importance of mental health and can offer dedicated support services. Our team can provide counselling, therapeutic interventions and support programs designed to address various mental health challenges. We aim to promote mental well-being and resilience through personalised care plans that consider each individual’s unique circumstances. Our holistic approach focuses on helping you receive comprehensive support for your physical and mental health.
Yes, we can assist with finding suitable accommodation for people with disabilities in Mackay. Our support services include helping clients locate and secure appropriate housing that meets their specific needs and preferences. We understand the importance of a safe and comfortable living environment and work closely with housing providers and community organisations to identify suitable options. Our team strives to help individuals with disabilities find accommodation that supports their independence.
The support you can receive through your NDIS plan is tailored to your individual needs and goals. This can include core support for daily activities, such as personal care and household tasks and capacity-building support, like employment and community participation. The NDIS is designed to be flexible, allowing you to choose the services that meet your needs. Your plan may also include funding for therapies and respite care. Contact us to learn more about NDIS in Mackay.
There are several ways to manage your plan. It includes self-management, where you can handle the finances and service providers directly. You can also opt for plan management, where a registered plan manager assists with the financial aspects. Additionally, NDIA management is also available, where the NDIS can handle payments to providers on your behalf.
A support coordinator can play a crucial role in helping NDIS participants navigate their plans and connect with services. They can assist in understanding your plan, finding and coordinating with service providers and aligning the support you receive with your goals. They can act as a bridge between you and the various services available.
Supported Independent Living (SIL) is a type of NDIS support designed to help people with disabilities live independently while receiving daily assistance. It typically includes help with personal care, cooking, cleaning and other household tasks. It can also support individuals in building life skills, fostering independence and participating in community activities. SIL can be provided in shared living arrangements or an individual’s home, depending on their preferences and needs. This type of support can be helpful for those who want to live independently but still require some level of assistance to do so safely and comfortably.
Monday – Friday 8:30 am – 4:30 pm
Saturday – Sunday: 10:00 am – 2:00 pm (telephone support only)
